Refund policy
Returns & Refunds Policy
At Juyuantong Wellness, customer satisfaction is our priority.
Returns
We accept returns within 30 days after delivery.
To be eligible for a return:
- The item must be unused and unopened.
- The product must remain in its original packaging.
- Proof of purchase is required.
Due to hygiene and personal care considerations, opened or used herbal foot soak products cannot be returned.
Refunds
Once your return is received and inspected, we will notify you regarding your refund status.
Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days after delivery. We will provide assistance and arrange a suitable solution.
Contact Us
Email:
Returns & Refunds Policy
At Juyuantong Wellness, customer satisfaction is our priority.
Returns
We accept returns within 30 days after delivery.
To be eligible for a return:
- The item must be unused and unopened.
- The product must remain in its original packaging.
- Proof of purchase is required.
Due to hygiene and personal care considerations, opened or used herbal foot soak products cannot be returned.
Refunds
Once your return is received and inspected, we will notify you regarding your refund status.
Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days after delivery. We will provide assistance and arrange a suitable solution.
Contact Us
Email:
Returns & Refunds Policy
At Juyuantong Wellness, customer satisfaction is our priority.
Returns
We accept returns within 30 days after delivery.
To be eligible for a return:
- The item must be unused and unopened.
- The product must remain in its original packaging.
- Proof of purchase is required.
Due to hygiene and personal care considerations, opened or used herbal foot soak products cannot be returned.
Refunds
Once your return is received and inspected, we will notify you regarding your refund status.
Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days after delivery. We will provide assistance and arrange a suitable solution.
Contact Us
Email:
| maoxiansheng94@gmail.com |